Support and Help
We’re sure you will have no problem getting Weddingpress up and running however if you do want problems we want you to know we are here to help you.
What You Get
As standard 6 months support is included, additional time will be available to purchase on CodeCanyon from 2015 (at the time of purchase).
What Is Included
- Answering questions about the item’s included features and functionality
- Fixes for bugs and reported issues with the item
- Updates to ensure ongoing compatibility and patch security vulnerabilities
What Is Not Included
- Customization services
- Installation services or general software platform and CMS help (eg WordPress or Photoshop)
- Resolving compatibility issues with 3rd party plugins, themes or items unless advertised
- Help with included 3rd party items from the 3rd party author (eg plugins included with themes/templates)
- Help with your particular web hosting/server environment
We do also provide paid support which we will do anything you require, please submit a ticket requesting paid request if you wish for paid support.
Submitting a Ticket
If you do have any problems please contact us by submitting a support ticket on our support website https://codethena.freshdesk.com.